Refund & Return Policy
Effective Date:02/08/2025
Thank you for shopping at SupplyCore.Store. We strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, our Refund & Return Policy explains your options.
1. Return Eligibility
- Items must be returned within 7 days from the date of delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- Certain items, such as final sale, personalized, or perishable goods, are not eligible for returns.
2. Return Process
- To initiate a return, please contact us at info@supplycore.store with your order details.
- We will provide you with a return authorization and instructions.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Policy
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be issued to the original payment method within 30 business days.
- Shipping fees are non-refundable.
4. Exchanges
- We offer exchanges for defective or damaged items.
- If you need an exchange, contact us with photos of the defective product.
5. Late or Missing Refunds
- If you haven’t received a refund within the expected timeframe, please check with your bank or credit card provider.
- If you still have not received your refund, contact us for assistance.
6. Non-Returnable Items
- Gift cards, downloadable software, and personalized items are non-returnable.
- Health and hygiene products cannot be returned once opened.
7. Contact Us
If you have any questions about our Refund & Return policy, please contact us at:
SupplyCore.Store
Email: info@supplycore.store
Phone: +13059803643
Address No. 1: 7901 4TH ST N STE 21807 ST PETERSBURG,
FL 33702-4305
Address No. 2: 430 S 5th St, Apt 3 Terre Haute,
Indiana 47807